Meet the Concierge

Your Personal Concierge

Your Questions Answered!

Harald Mootz
Concierge, The St. Regis New York
Harald Mootz
Concierge, The St. Regis New York
2 E. 55th St.

Must-see show “Hamilton” (©Joan Marcus)

Concierges are asked a lot of questions throughout the day, anything from “Where’s a good place to eat near the hotel?” to “What’s the one show I must see on Broadway?” Here, The St. Regis New York’s Harald Mootz shares the top seven questions he gets asked by his guests.

Q: What are the best restaurants to dine at in Midtown East?

A: Due to its location across the street from The St. Regis New York, guests often ask about reservations to The Polo Bar. With 2,000 calls a day for tables, the demand is high, but we do manage well!

Q: Can you tell me more about the new Whitney Museum of American Art?

A: Guests have been asking about the museum’s new location in the Meatpacking District. Larger than its former home, visitors can see even more pieces from the museum’s permanent collection!

Harald Mootz, Concierge at The St. Regis New York (©Tim Carter, Tim Carter Photography)

Q: Where are the best places to shop?

A: Madison and Fifth avenues in the E. 50s are the prime shopping locations here (and anywhere!), famous for world-class stores and boutiques.

Q: What are some wintertime outdoor activities?

A: Ice-skating during the winter season has been a big hit. For this last shot of winter, there are now so many options in addition to the famed Rink at Rockefeller Center, including Wollman Rink in Central Park, the Rink at Bank of America Winter Village at Bryant Park and even a rink at the new Brookfield Place New York near One World Trade Center!

The Rink at Bank of America Winter Village at Bryant Park (©Colin Miller)

Q: What is a must-see show?

A: With buzz around how the story is told through rap, “Hamilton” has been a common request.

Q: What is a must-attend TV show taping?

A: One of the most requested shows, by far, is “The Tonight Show Starring Jimmy Fallon.”

Q: If I want to leave Manhattan Island, what day trips do you recommend?

A: Sometimes our guests just want to ‘get out’ of town. We’ve arranged excursions to New England, The Hamptons, Delaware County and, my favorite as of late, Hudson County.