Meet the Concierge

Your Personal Concierge

Where to Go on a Shopping Spree

Carolyn Innocenzi
Chef Concierge, The New York Palace
Carolyn Innocenzi
Chef Concierge, The New York Palace
455 Madison Ave.

Take a tour of the Steinway & Sons Piano Factory!

From feminine finds in the East Village and one-stop shopping in Midtown to great stores and dining destinations perfect for the little ones, Carolyn Innocenzi, Chef Concierge at The New York Palace (455 Madison Ave., 212.888.7000), shares her top recommendations.

Q: Besides the obvious must-see NYC attractions, what are the three underrated gems you’d recommend for a guest?

A: Many guests interested in gospel should visit the Abyssinian Baptist Church in Harlem. Farther uptown in Washington Heights is the historical Saint Frances Xavier Cabrini Shrine. This neighborhood also offers stunning views of the George Washington Bridge. Head over to Astoria, Queens, and the Steinway & Sons Piano Factory, where guests can learn about these masterpieces on factory tours (reservations required). Those interested in U.S. history can visit the Mount Vernon Hotel Museum & Garden on the Upper East Side: The museum has outdoor music in the garden.

Carolyn Innocenzi of The New York Palace

Q: Three must-attend events?

A: Throughout July in Central Park, SummerStage offers free outdoor concerts. Then try the Roof Garden Café and Martini Bar at The Metropolitan Museum of Art. And, of course, the Macy’s 4th of July Fireworks show.

Q: What are two neighborhoods to check out off the island?

A: Bayside and Cambria Heights, both in Queens, have trendy restaurants, pretty tree-lined streets and shopping for the entire family.

Deborah Johnson Studio

Q: What are your top three retailers in the city?

A: At Deborah Johnson Studio on the Upper East Side, women can purchase a one-of-a-kind dress, gown, suit, etc. With locations in the Meatpacking District and the Upper East Side, Niquea.D carries everything from jewelry and stationery to home goods. In Midtown, Delphinium Home offers beautiful items for the home and unique gifts.

Q: How about under-the-radar retailer destinations?

A: For one-stop shopping, including jewelry, cosmetics, leather goods, luggage and more, visit Cosmos in Midtown. Find trendy clothing—from party dresses to T-shirts—at Pas De Deux in the East Village. Also in the East Village, fashionistas love Cloak & Dagger’s feminine collection.

Q: What are your top three destinations for kids?

A: S’MAC in the East Village offers great mac ’n’ cheese, with many variations for youngsters and adults alike. In Brooklyn, Acorn Toy Shop features creative and environmentally handcrafted toys. On the Upper East Side, The Children’s General Store offers unique toys, games and gifts.